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L3 Technical Lead

Our client, one of the biggest outsourcing companies in Ukraine, is looking for a person who will head IT operation L3 support team and will drive different operational and implementation tasks.

 

Areas of Responsibility

  • Operational support of infrastructure solutions and applications
  • Coordinating and executing change tasks and implementation projects
  • Communication with other support teams, Customer and 3rd party vendors
  • L3 Team management
  • Documenting
  • Reporting
  • Other technical and administrative tasks

Qualifications

  • University degree or equivalent
  • *Strong experience in system administration, design, implementation, and maintenance of infrastructure solutions:
  • MS Windows server 2012, 2016 OS and its roles (AD, DNS, DHCP, IIS, TS, etc.)
  • MS Exchange 2013, 2016
  • MS SQL 2012-2016
  • Servers, Storages and Storage Area Network
  • Automation: PowerShell scripting
  • ITIL
  • *Experience with the following technologies will be a plus:
  • VMware ESX, vCenter
  •  Biztalk
  •  O365
  •  Azure
  • Jira ServiceDesk

Personal Skills

  • Well-developed ability to focus on customer demands and establish partnership relations
  • Excellent analytical skills
  • Ability to meet deadlines
  • Experience in working with a team varying in personalities and psychological characteristics
  • Ability to demonstrate a positive approach, flexibility, and self-initiative
  • Good communication skills
  • Written and spoken English (Intermediate level or higher).

Responsible recruiter: yf@abouthr.com.ua

Thank you! Our managers will contact you